FAQs

Disclaimer

Whilst every care has been taken in compiling this website and to ensure that information provided is accurate and up-to-date, PingLian.com cannot be held liable for any errors, omissions or inaccuracies, however caused. PingLian.com reserves the right to modify or withdraw the service in whole or in part, at anytime without notice. Any typing or clerical error in regards to any price and/or offer of any product on the pinglian.com website or acceptance of any order shall be subject to correction.

About Ping Lian

Ping Lian Yeak is a 20 yr old Prodigious Savant Artist (Autistic)
Born Malaysia - 18 Nov 1993
Living in Sydney, Australia - May 2006
Sarah SH Lee ( Ping Lian's mother)

Prints & Control Release

All Prints are hand signed by Ping Lian
All Prints of limited editions will bear serial numbers

For some of the Limited Edition Prints, control release apply; only a limited number of prints will be released for sale each period, as we plan to maintain future availability of these Limited Editions, hopefully until Ping Lian reaches age 50 or 60.

Prints on Canvas:
Printed on 24 inches matte canvas (60.96cm)
A premium acid free canvas
OBA-free archival canvas
UV resistant
Water resistant
Can be stretched and mounted with ease

Prints on A2 Paper:
A2 paper size - 42.00 x 59.40 cm or 16.5x 23.4 in
Digital printing on 240gsm A2 paper (CANSON infinity - Inkjet Fine Art & photo)

Prints on A3 Paper:
A3 paper size -  29.70 x 42.00cm  or 11.7x16.5 in
Digital printing on 220gsm A3 paper

Pricing

All prices are in USD$ and are inclusive of GST.
All pricing on this site is for internet orders only.
Price are subject to change without prior notice.
*terms and conditions apply

Accepted Methods of Payments

We accept Visa and MasterCard (Paypal)
The Paypal credit card transaction will appear on your bill as "PAYPAL *SARAHSHLEE8".

I am having difficulties placing an order via the website

If you have problems processing an order via the PingLian.com website, please send an email to sarahshlee888@yahoo.com with details of the product you wish to purchase, your contact telephone number, and the type of payment you wish to use (do not include credit card number in email). A representative will contact you to complete the transaction.

Shipping and Handling

Ping Lian and his mother will be overseas in USA for art exhibition and events. All orders from 6th March till April 2017 will only be shipped after 1st of May 2017. Please also take note that for certain artworks print on canvas, delivery may take up to 9 weeks.

USD$25.00 Flat Rate Shipping to U.S, Europe and other countries.
USD$15.00 Flat Rate Shipping to Australia and NZ

International Orders

We accept international orders.
Products will be shipped from Sydney, Australia.

Refund or exchange

Please select your purchase items carefully, as once a product has been paid for, and artwork received in good condition, you will not be eligible for refund or exchange.

Hours of Trade

Being an online store, we are open 24 hours a day, 7 days a week and 365 days a year.
From time to time the website may be offline for maintenance purposes, however check back after a few minutes and everything should be back to normal. Please contact Sarah (Ping Lian's mother) for any enquiries sarahshlee888@yahoo.com


Copyright

These terms of use constitute a legal agreement between you and Pinglian.com. If you do not agree to these terms, please do not use this site. This site is owned and operated by Pinglian.com. All of the contents featured or displayed on this site, including, but not limited to photographs, images, graphics, moving images, text, illustrations and software ("content"), are owned by Pinglian.com and/or its content providers. All elements of this site, including, but not limited to, the general design and the Content, are protected by trade dress, copyright, moral rights, trademark and all other laws protecting intellectual property rights including contract law pursuant to this agreement. No Content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without Pinglian.com prior written permission, except that you may view the Content on any single computer monitor for your personal, non-commercial use only, provided you keep intact, without change all copyright and other proprietary notices. Modification of the Content or use of the Content for any other purpose is a violation of Pinglian.com copyright and/or other proprietary rights. The images on this site are not royalty-free. You agree to indemnify Pinglian.com and its affiliates againt all losses, liabilities, expenses, costs or damages, including attorneys' fees incurred by any or all of them as a result of your breach of the terms of this agreement or your unauthorized use of the Content.